Privacy Policy

This Privacy Policy explains how NAWHASTRA collects, uses, stores, and protects information submitted through this website.

Information we collect

• Waitlist information, including email address and any optional preference information submitted by the customer.
• Contact form information, including name, email address, message content, and any details needed to respond.
• Order information once checkout opens, including name, phone number, delivery address, items purchased, payment status, and customer-service history.
• Basic technical information such as browser type, device type, approximate location, pages viewed, and cookie/banner preference where analytics or site security tools are used.

How we use information

• To manage the waitlist and send first-drop, product, launch, and brand updates.
• To respond to customer questions, sizing requests, press enquiries, and support issues.
• To process orders, delivery, returns, exchanges, and fraud-prevention checks once checkout opens.
• To improve website performance, product planning, collection demand, and customer experience.

Marketing emails

If you join the waitlist or subscribe to updates, NAWHASTRA may send launch and product emails. You can unsubscribe through the email footer where available or by contacting support@nawhastra.com.

Sharing information

NAWHASTRA does not sell customer personal information. Information may be shared only with service providers needed to operate the website, email list, payment processing, delivery, analytics, fraud prevention, customer support, or legal compliance.

Cookies and local storage

This website may use essential cookies or browser local storage for basic site functions such as remembering cookie-banner acceptance. Analytics or advertising cookies should only be used where configured and disclosed.

Data security

NAWHASTRA takes reasonable steps to protect customer information. Private API keys, payment credentials, and service secrets must not be placed in public browser JavaScript.

Retention

Information is kept only as long as needed for the purpose it was collected, including customer service, order records, accounting, fraud prevention, legal compliance, and brand communication.

Your choices

You may request access, correction, deletion, or unsubscribe support by emailing support@nawhastra.com. Some information may need to be retained where required for legal, accounting, security, or transaction records.

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